Kentmere Rehabilitation and Healthcare Center
1900 Lovering Avenue · Wilmington, DE · 19806 · 3026523311
104 certified beds Non profit - Other
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.95 | 0.55–0.75 |
| Weekend hours / resident-day | 4.10 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | 1 · $8,278 |
Inspection citations (33 in the current record)
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Actual harm · G December 13, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 11, 2026 · Quality of Life and Care
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Potential for harm · E December 13, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 11, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 13, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 11, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 13, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected February 11, 2026 · Environmental
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Potential for harm · F December 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 11, 2026 · Nutrition and Dietary
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Potential for harm · D November 22, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected January 29, 2025 · Resident Rights
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Potential for harm · D November 22, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 29, 2025 · Resident Rights
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Potential for harm · D November 22, 2024
Ensure each resident receives an accurate assessment.
Corrected January 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 22, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · D November 22, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · D November 22, 2024
Provide appropriate foot care.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · D November 22, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · F November 22, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 29, 2025 · Pharmacy Service
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Potential for harm · E November 22, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected January 29, 2025 · Nutrition and Dietary
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Potential for harm · F November 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 29, 2025 · Nutrition and Dietary
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Potential for harm · D November 22, 2024
Keep all essential equipment working safely.
Corrected January 29, 2025 · Environmental
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Potential for harm · D November 22, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 22, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected January 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 22, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 22, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · D November 22, 2024 · found via complaint
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · D October 12, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected December 13, 2023 · Resident Rights
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Potential for harm · D October 12, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected December 13, 2023 · Resident Rights
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Potential for harm · D October 12, 2023
Ensure each resident receives an accurate assessment.
Corrected December 13, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 12, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected December 13, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 13, 2025 | Fine | $8,278 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 085001 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.