Kendallville Manor

1802 E Dowling St · Kendallville, IN · 46755 · 2603474374

60 certified beds For profit - Corporation Chain: Ide Management Group

Why this verdict

  • Staffing levels are well below research benchmarks for safe care.
  • Cleaner inspection record than most facilities nationally.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The composite number cleared 78 points, but Recommended is gated: staffing below the Recommended bar. That rule is part of the published method.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 84
Serious harm & abuse 20% 100
Staffing 20% 20
Federal penalties 15% 100
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 5 of 5 Staffing: 1 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.48 min · 4.1 strong
RN hours / resident-day0.55–0.75
Weekend hours / resident-day≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)none

Inspection citations (7 in the current record)

  • Potential for harm · D January 27, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected February 13, 2025 · Quality of Life and Care

  • Potential for harm · D January 27, 2025

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected February 13, 2025 · Pharmacy Service

  • Potential for harm · E January 27, 2025

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected February 13, 2025 · Environmental

  • Potential for harm · D August 27, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected September 9, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 7, 2024 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected February 21, 2024 · Pharmacy Service

  • Potential for harm · E February 7, 2024 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 21, 2024 · Nutrition and Dietary

  • Potential for harm · D February 7, 2024 · found via complaint

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected February 21, 2024 · Environmental

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155482 · certified since December 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.