Joyce Eisenberg Keefer Medical Center D/P SNF
7150 Tampa Avenue · Reseda, CA · 91335 · 8187743000
344 certified beds Non profit - Corporation Hospital-based
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.93 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 4.66 | ≈ weekday level |
| Nursing turnover / year | 13% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (44 in the current record)
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Potential for harm · D March 12, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 11, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected April 11, 2026 · Resident Rights
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Potential for harm · E March 12, 2026
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected April 11, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 11, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Keep residents' personal and medical records private and confidential.
Corrected April 11, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 11, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 11, 2026 · Resident Rights
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Potential for harm · E March 12, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected April 11, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 12, 2026
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected April 11, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 12, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 11, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 11, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 11, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 11, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 11, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Post nurse staffing information every day.
Corrected April 11, 2026 · Nursing and Physician Services
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Potential for harm · D March 12, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 11, 2026 · Pharmacy Service
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Potential for harm · D March 12, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 11, 2026 · Pharmacy Service
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Potential for harm · D March 12, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 11, 2026 · Nutrition and Dietary
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Potential for harm · D March 12, 2026
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected April 11, 2026 · Nutrition and Dietary
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Potential for harm · D March 12, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 11, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2026
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected April 11, 2026 · Administration
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Potential for harm · E March 12, 2026
Provide and implement an infection prevention and control program.
Corrected April 11, 2026 · Infection Control
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Potential for harm · D March 12, 2026
Keep all essential equipment working safely.
Corrected April 11, 2026 · Environmental
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Potential for harm · D June 2, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 26, 2025 · Resident Rights
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Potential for harm · D December 20, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 8, 2025 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555846 · certified since November 16, 2007. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.