Jo Ellen Smith Convalescent Center
4502 General Meyer Avenue · New Orleans, LA · 70131 · 5043617923
180 certified beds For profit - Corporation Chain: Priority Management
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
RN staffing in the bottom 10% nationally
0.13 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.52 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.13 | 0.55–0.75 |
| Weekend hours / resident-day | 3.00 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (15 in the current record)
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Potential for harm · E March 12, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 3, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 3, 2026 · Pharmacy Service
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Potential for harm · E January 15, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 6, 2026 · Resident Assessment and Care Planning
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No harm found · B January 15, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · E August 5, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 21, 2025 · Pharmacy Service
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Potential for harm · D March 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 19, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · E March 19, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 11, 2025 · Pharmacy Service
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Potential for harm · D September 5, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 27, 2024 · Quality of Life and Care
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Potential for harm · D March 7, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 31, 2024 · Quality of Life and Care
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Potential for harm · D December 14, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 14, 2024 · Pharmacy Service
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Potential for harm · D December 14, 2023 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 14, 2024 · Pharmacy Service
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Potential for harm · E September 7, 2023 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected September 23, 2023 · Quality of Life and Care
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Potential for harm · E August 9, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 15, 2023 · Infection Control
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195204 · certified since August 19, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.