Ivory Wellness Center
2004 Old Arch Road · Norristown, PA · 19401 · 6102770380
120 certified beds For profit - Individual Chain: Paramount Care Centers
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.49 | 0.55–0.75 |
| Weekend hours / resident-day | 2.83 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $25,324 |
Inspection citations (69 in the current record)
-
Potential for harm · E February 18, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected March 11, 2026 · Resident Rights
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Potential for harm · D December 11, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected January 20, 2026 · Resident Rights
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Potential for harm · E December 3, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 23, 2025 · Resident Rights
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Potential for harm · D December 3, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected December 23, 2025 · Resident Rights
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Potential for harm · D December 3, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 3, 2025
Provide activities to meet all resident's needs.
Corrected December 23, 2025 · Quality of Life and Care
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Potential for harm · D December 3, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 23, 2025 · Pharmacy Service
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Potential for harm · E December 3, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected December 23, 2025 · Nutrition and Dietary
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Potential for harm · F December 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 23, 2025 · Nutrition and Dietary
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Potential for harm · D December 3, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 3, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected December 23, 2025 · Infection Control
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Potential for harm · D December 3, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected December 23, 2025 · Infection Control
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Potential for harm · D December 3, 2025
Keep all essential equipment working safely.
Corrected December 23, 2025 · Environmental
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Potential for harm · E October 31, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 2, 2024 · Resident Rights
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Potential for harm · D October 31, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected December 2, 2024 · Resident Rights
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Potential for harm · D October 31, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected December 2, 2024 · Resident Rights
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Potential for harm · D October 31, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 31, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 31, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 2, 2024 · Quality of Life and Care
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Potential for harm · D October 31, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 2, 2024 · Quality of Life and Care
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Potential for harm · D October 31, 2024
Observe each nurse aide's job performance and give regular training.
Corrected December 2, 2024 · Nursing and Physician Services
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Potential for harm · D October 31, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected December 2, 2024 · Quality of Life and Care
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Potential for harm · E October 31, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected December 2, 2024 · Pharmacy Service
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Potential for harm · E October 31, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected December 2, 2024 · Nutrition and Dietary
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Potential for harm · E October 31, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected December 2, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 22, 2024 | Fine | $25,324 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395446 · certified since June 28, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.