Island Home Park Health and Rehab

1758 Hillwood Drive · Knoxville, TN · 37920 · 8655739621

95 certified beds Non profit - Corporation

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Cleaner inspection record than most facilities nationally.
  • No federal fines or payment denials in CMS’s 3-year window.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

RN staffing in the bottom 10% nationally

0.24 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Score breakdown

Inspection record 30% of score 82
Serious harm & abuse 20% 100
Staffing 20% 50
Federal penalties 15% 100
Trend 10% 44
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.223.48 min · 4.1 strong
RN hours / resident-day0.240.55–0.75
Weekend hours / resident-day2.67≈ weekday level
Nursing turnover / year37%median 45%
Fines (3-yr window)none

Inspection citations (5 in the current record)

  • Potential for harm · D March 25, 2025

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Corrected April 10, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 25, 2025

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Corrected April 9, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 25, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected April 4, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D October 8, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected November 15, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 8, 2024 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected November 15, 2024 · Freedom from Abuse, Neglect, and Exploitation

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445476 · certified since April 1, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.