Imperial Crest Health Care Center
11834 Inglewood Avenue · Hawthorne, CA · 90250 · 3106791461
105 certified beds For profit - Corporation Chain: Longwood Management Corporation
- Staffing hours comfortably above national benchmarks.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 4.40 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | 1 · $2,823 |
Inspection citations (47 in the current record)
-
Potential for harm · D May 21, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 21, 2025 · found via complaint
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Corrected June 6, 2025 · Nursing and Physician Services
-
Potential for harm · D April 4, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected April 24, 2025 · Resident Rights
-
Potential for harm · D April 4, 2025
Ensure each resident receives an accurate assessment.
Corrected April 24, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 4, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 24, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 4, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 24, 2025 · Quality of Life and Care
-
Potential for harm · D April 4, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 24, 2025 · Quality of Life and Care
-
Potential for harm · D April 4, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected April 24, 2025 · Nursing and Physician Services
-
Potential for harm · D April 4, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected April 24, 2025 · Quality of Life and Care
-
Potential for harm · D April 4, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 24, 2025 · Pharmacy Service
-
Potential for harm · E April 4, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 24, 2025 · Pharmacy Service
-
Potential for harm · D April 4, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected April 24, 2025 · Administration
-
Potential for harm · E April 4, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 24, 2025 · Nutrition and Dietary
-
Potential for harm · E April 4, 2025
Dispose of garbage and refuse properly.
Corrected April 24, 2025 · Nutrition and Dietary
-
Potential for harm · D April 4, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 24, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 4, 2025
Provide and implement an infection prevention and control program.
Corrected April 24, 2025 · Infection Control
-
No harm found · B April 4, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected April 24, 2025 · Environmental
-
Potential for harm · D March 13, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 26, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 23, 2025 · Quality of Life and Care
-
Potential for harm · D December 26, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 23, 2025 · Pharmacy Service
-
Potential for harm · D December 24, 2024 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected January 10, 2025 · Resident Rights
-
Potential for harm · D September 20, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 11, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D September 20, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 11, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 16, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 1, 2024 · Resident Rights
-
Potential for harm · D April 19, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 8, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 26, 2023 | Fine | $2,823 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555719 · certified since October 16, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.