Idaho State Veterans Home - Boise
320 Collins Road · Boise, ID · 83702 · 2087801600
122 certified beds Government - State
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 5 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.20 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.27 | 0.55–0.75 |
| Weekend hours / resident-day | 3.43 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · D May 16, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F May 16, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2025 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · D May 16, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · F May 16, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected June 20, 2025 · Pharmacy Service
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Potential for harm · F May 16, 2025 · found via complaint
Employ staff that are licensed, certified, or registered in accordance with state laws.
Corrected June 20, 2025 · Administration
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Potential for harm · F May 16, 2025 · found via complaint
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected June 20, 2025 · Administration
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Potential for harm · F May 16, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 20, 2025 · Infection Control
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Potential for harm · D May 16, 2025 · found via complaint
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected June 20, 2025 · Infection Control
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Potential for harm · F May 16, 2025 · found via complaint
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected June 20, 2025 · Administration
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Potential for harm · D December 3, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 7, 2022 · Resident Assessment and Care Planning
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Potential for harm · D December 3, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 7, 2022 · Quality of Life and Care
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Potential for harm · D December 3, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 7, 2022 · Pharmacy Service
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Actual harm · G November 9, 2018
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected January 14, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G November 9, 2018
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 14, 2019 · Pharmacy Service
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Potential for harm · E November 9, 2018
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected January 14, 2019 · Resident Rights
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Potential for harm · D November 9, 2018
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected January 14, 2019 · Resident Rights
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Potential for harm · D November 9, 2018
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 14, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 9, 2018
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 14, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 9, 2018
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected January 14, 2019 · Resident Assessment and Care Planning
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Potential for harm · E November 9, 2018
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 14, 2019 · Resident Assessment and Care Planning
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Potential for harm · D November 9, 2018
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 14, 2019 · Quality of Life and Care
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Potential for harm · D November 9, 2018
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 14, 2019 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 135131 · certified since September 1, 2007. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.