Hunters Pond Rehabilitation and Healthcare
9903 Hunters Pond · San Antonio, TX · 78224 · 2104772200
128 certified beds For profit - Corporation Chain: The Ensign Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $36,553 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 2.95 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 3 · $66,531 |
Inspection citations (42 in the current record)
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Potential for harm · E February 9, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 4, 2026 · Infection Control
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Potential for harm · D August 13, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected September 8, 2025 · Resident Rights
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Potential for harm · E August 13, 2025
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected September 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 13, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 8, 2025 · Quality of Life and Care
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Potential for harm · E August 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 8, 2025 · Nutrition and Dietary
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Potential for harm · D August 13, 2025
Dispose of garbage and refuse properly.
Corrected September 8, 2025 · Nutrition and Dietary
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Potential for harm · E August 13, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 13, 2025
Provide and implement an infection prevention and control program.
Corrected September 8, 2025 · Infection Control
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Immediate jeopardy · J January 10, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · D January 10, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 31, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 10, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 10, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 31, 2025 · Infection Control
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Potential for harm · D October 23, 2024 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected November 14, 2024 · Quality of Life and Care
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Potential for harm · D July 12, 2024
Ensure each resident receives an accurate assessment.
Corrected August 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected August 5, 2024 · Pharmacy Service
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Potential for harm · D July 12, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2024
Provide and implement an infection prevention and control program.
Corrected August 5, 2024 · Infection Control
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Potential for harm · D March 22, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 25, 2024 · Resident Rights
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Potential for harm · D March 22, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 22, 2024 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 25, 2024 · Nutrition and Dietary
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No harm found · C March 22, 2024 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected March 25, 2024 · Nutrition and Dietary
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Immediate jeopardy · J February 9, 2024 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected February 10, 2024 · Quality of Life and Care
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Immediate jeopardy · J January 19, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 20, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 10, 2025 | Fine | $36,553 |
| February 9, 2024 | Fine | $22,382 |
| December 4, 2023 | Fine | $7,596 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676331 · certified since March 6, 2013. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.