Hopkins Rehabilitation and Care Center
19530 Bagley Road · Middleburg Heights, OH · 44130 · 4408167500
90 certified beds For profit - Limited Liability company Chain: Optalis Health & Rehabilitation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $43,865 in fines in the last 24 months.
- 4 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
73% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.16 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 73% | median 45% |
| Fines (3-yr window) | 2 · $76,040 |
Inspection citations (30 in the current record)
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Actual harm · G December 4, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 27, 2024 · Quality of Life and Care
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Actual harm · G December 4, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 27, 2024 · Quality of Life and Care
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Potential for harm · D December 4, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 27, 2024 · Resident Rights
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Potential for harm · D December 4, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected December 27, 2024 · Resident Rights
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Potential for harm · D December 4, 2024
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected December 27, 2024 · Resident Rights
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Potential for harm · D December 4, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 27, 2024 · Resident Rights
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Potential for harm · D December 4, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected December 27, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 4, 2024
Provide activities to meet all resident's needs.
Corrected December 27, 2024 · Quality of Life and Care
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Potential for harm · D December 4, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 27, 2024 · Quality of Life and Care
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Potential for harm · D December 4, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 27, 2024 · Quality of Life and Care
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Potential for harm · F December 4, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected December 27, 2024 · Nursing and Physician Services
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Potential for harm · E December 4, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected December 27, 2024 · Administration
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Potential for harm · F December 4, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 27, 2024 · Environmental
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Potential for harm · E December 4, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 27, 2024 · Pharmacy Service
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Potential for harm · D December 4, 2024 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected December 27, 2024 · Administration
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Actual harm · G February 1, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 29, 2024 · Quality of Life and Care
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Potential for harm · D February 1, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 29, 2024 · Resident Rights
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Potential for harm · D February 1, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 29, 2024 · Quality of Life and Care
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Actual harm · G October 31, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 20, 2023 · Quality of Life and Care
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Potential for harm · F August 10, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 25, 2023 · Infection Control
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Potential for harm · E August 10, 2023 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected August 25, 2023 · Environmental
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Potential for harm · D May 25, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 13, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 25, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 13, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 25, 2022
Ensure each resident receives an accurate assessment.
Corrected June 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · D May 25, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected June 13, 2022 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 4, 2024 | Fine | $43,865 |
| February 1, 2024 | Fine | $32,175 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366057 · certified since May 15, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.