Hope Springs at Minnetonka
16913 Highway 7 · Minnetonka, MN · 55345 · 9524744474
21 certified beds For profit - Individual Part of a CCRC
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Total nurse staffing below 3.0 hours per resident-day
2.65 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 2.09 | ≈ weekday level |
| Nursing turnover / year | 19% | median 45% |
| Fines (3-yr window) | 3 · $9,496 |
Inspection citations (39 in the current record)
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Potential for harm · D February 14, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected May 1, 2025 · Resident Rights
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Potential for harm · D February 14, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected April 25, 2025 · Resident Rights
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Potential for harm · D February 14, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 1, 2025 · Resident Rights
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Potential for harm · D February 14, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 6, 2025 · Resident Rights
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Potential for harm · E February 14, 2025
Ensure each resident receives an accurate assessment.
Corrected April 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 14, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · D February 14, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 1, 2025 · Quality of Life and Care
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Potential for harm · D February 14, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 1, 2025 · Quality of Life and Care
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Potential for harm · D February 14, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · F February 14, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected April 4, 2025 · Nursing and Physician Services
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Potential for harm · D February 14, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 4, 2025 · Pharmacy Service
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Potential for harm · D February 14, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected May 5, 2025 · Nutrition and Dietary
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Potential for harm · F February 14, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 28, 2025 · Nutrition and Dietary
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Potential for harm · F February 14, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected April 4, 2025 · Administration
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Potential for harm · F February 14, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 4, 2025 · Administration
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Potential for harm · F February 14, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected April 4, 2025 · Administration
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Potential for harm · E May 16, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected June 30, 2024 · Resident Rights
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Potential for harm · E May 16, 2024
Honor the resident's right to manage his or her financial affairs.
Corrected June 19, 2024 · Resident Rights
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Potential for harm · F May 16, 2024
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected June 12, 2024 · Resident Rights
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Potential for harm · D May 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2024
Provide appropriate care/assistance for a resident with a prosthesis.
Corrected June 10, 2024 · Quality of Life and Care
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Potential for harm · F May 16, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected June 10, 2024 · Nursing and Physician Services
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Potential for harm · D May 16, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 30, 2024 · Pharmacy Service
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Potential for harm · D May 16, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 30, 2024 · Pharmacy Service
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Potential for harm · D May 16, 2024
Provide routine and 24-hour emergency dental care for each resident.
Corrected June 30, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 20, 2024 | Fine | $2,659 |
| February 12, 2024 | Fine | $2,279 |
| January 22, 2024 | Fine | $4,558 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245606 · certified since July 2, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.