Holiday Manor Care Center
20554 Roscoe Blvd · Canoga Park, CA · 91306 · 8183419800
94 certified beds For profit - Limited Liability company
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
5 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 3.73 | ≈ weekday level |
| Nursing turnover / year | 26% | median 45% |
| Fines (3-yr window) | 2 · $18,363 |
Inspection citations (63 in the current record)
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Potential for harm · D April 10, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected May 4, 2026 · Resident Rights
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Potential for harm · E April 10, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 4, 2026 · Resident Rights
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Potential for harm · E April 10, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 4, 2026 · Quality of Life and Care
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Potential for harm · D April 10, 2026 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected May 4, 2026 · Nursing and Physician Services
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Potential for harm · E April 10, 2026 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 4, 2026 · Pharmacy Service
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Potential for harm · E March 13, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 6, 2025 · Resident Rights
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Potential for harm · D March 13, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected April 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 13, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 13, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 6, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected April 6, 2025 · Quality of Life and Care
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Potential for harm · E March 13, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected April 6, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected April 6, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected April 6, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 6, 2025 · Pharmacy Service
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Potential for harm · E March 13, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 6, 2025 · Pharmacy Service
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Potential for harm · D March 13, 2025
Ensure that residents are free from significant medication errors.
Corrected April 6, 2025 · Pharmacy Service
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Potential for harm · D March 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 6, 2025 · Pharmacy Service
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Potential for harm · D March 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 6, 2025 · Nutrition and Dietary
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Potential for harm · D March 13, 2025
Provide and implement an infection prevention and control program.
Corrected April 6, 2025 · Infection Control
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Potential for harm · D March 13, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 13, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 6, 2025 · Quality of Life and Care
-
Potential for harm · D December 19, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 16, 2025 · Resident Rights
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Potential for harm · D December 19, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 16, 2025 · Quality of Life and Care
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Potential for harm · D December 19, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 16, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 25, 2024 | Fine | $8,157 |
| September 25, 2024 | Fine | $10,206 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555578 · certified since October 14, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.