Hilltop Center

152 Saddleshop Road · Hilltop, WV · 25855 · 3044692966

120 certified beds For profit - Corporation Chain: Genesis Healthcare

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Red flags

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 56
Serious harm & abuse 20% 78
Staffing 20% 61
Federal penalties 15% 71
Trend 10% 72
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.183.48 min · 4.1 strong
RN hours / resident-day0.590.55–0.75
Weekend hours / resident-day2.58≈ weekday level
Nursing turnover / year34%median 45%
Fines (3-yr window)1 · $22,562

Inspection citations (26 in the current record)

  • Potential for harm · D January 21, 2026

    Reasonably accommodate the needs and preferences of each resident.

    Corrected February 24, 2026 · Resident Rights

  • Potential for harm · D January 21, 2026

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Corrected February 24, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 21, 2026

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected February 24, 2026 · Resident Assessment and Care Planning

  • Potential for harm · E January 21, 2026

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 24, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 21, 2026

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected February 24, 2026 · Nutrition and Dietary

  • Potential for harm · D January 21, 2026

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Corrected February 24, 2026 · Nutrition and Dietary

  • Potential for harm · D January 21, 2026

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected February 24, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 21, 2026

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected February 24, 2026 · Environmental

  • Potential for harm · D October 23, 2025 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected December 11, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D October 23, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected December 11, 2025 · Resident Assessment and Care Planning

  • Actual harm · G May 13, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected June 10, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G May 13, 2025 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected June 10, 2025 · Quality of Life and Care

  • Potential for harm · D May 13, 2025 · found via complaint

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected June 10, 2025 · Resident Rights

  • Potential for harm · D December 5, 2024

    Ensure each resident receives an accurate assessment.

    Corrected January 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 5, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected January 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 5, 2024

    Provide activities to meet all resident's needs.

    Corrected January 16, 2025 · Quality of Life and Care

  • Potential for harm · D December 5, 2024

    Assist a resident in gaining access to vision and hearing services.

    Corrected January 16, 2025 · Quality of Life and Care

  • Potential for harm · D December 5, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected January 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 5, 2024

    Provide and implement an infection prevention and control program.

    Corrected January 16, 2025 · Infection Control

  • Potential for harm · E October 18, 2023

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected November 16, 2023 · Resident Rights

  • Potential for harm · E October 18, 2023

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Corrected November 16, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D October 18, 2023

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected November 16, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D October 18, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected November 16, 2023 · Quality of Life and Care

  • Potential for harm · D October 18, 2023

    Provide activities to meet all resident's needs.

    Corrected November 16, 2023 · Quality of Life and Care

  • Potential for harm · D October 18, 2023

    Provide enough food/fluids to maintain a resident's health.

    Corrected November 16, 2023 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
May 13, 2025Fine$22,562

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515061 · certified since January 26, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.