Hillside Manor Rehab & Extended Care Center

182 15 Hillside Avenue · Jamaica Est, NY · 11432 · 7182918200

400 certified beds For profit - Limited Liability company

  • Inspection results have improved across recent cycles.

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Red flags

2 immediate-jeopardy citations in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

2 abuse-related citations at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 53
Serious harm & abuse 20% 68
Staffing 20% 74
Federal penalties 15% 68
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.493.48 min · 4.1 strong
RN hours / resident-day0.760.55–0.75
Weekend hours / resident-day3.11≈ weekday level
Nursing turnover / year26%median 45%
Fines (3-yr window)1 · $34,947

Inspection citations (19 in the current record)

  • Potential for harm · D July 16, 2025 · found via complaint

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Corrected July 7, 2025 · Quality of Life and Care

  • Potential for harm · E March 31, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 29, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 31, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected May 29, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 31, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected May 29, 2025 · Pharmacy Service

  • Potential for harm · D March 31, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected May 29, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J September 30, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected November 6, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J September 30, 2024 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected November 6, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 30, 2024 · found via complaint

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Corrected November 6, 2024 · Administration

  • Potential for harm · D December 13, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected February 9, 2024 · Resident Rights

  • Potential for harm · D December 13, 2023

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected February 9, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D December 13, 2023

    Ensure each resident receives an accurate assessment.

    Corrected February 9, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D December 13, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected February 9, 2024 · Pharmacy Service

  • Potential for harm · D December 13, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 9, 2024 · Nutrition and Dietary

  • Potential for harm · E October 19, 2021

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected December 16, 2021 · Resident Rights

  • Potential for harm · D October 19, 2021

    Ensure each resident receives an accurate assessment.

    Corrected December 16, 2021 · Resident Assessment and Care Planning

  • Potential for harm · E October 19, 2021

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected December 16, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D October 19, 2021

    Provide activities to meet all resident's needs.

    Corrected December 16, 2021 · Quality of Life and Care

  • Potential for harm · F October 19, 2021

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 16, 2021 · Nutrition and Dietary

  • Potential for harm · D October 19, 2021

    Provide and implement an infection prevention and control program.

    Corrected December 16, 2021 · Infection Control

Federal penalties

DateTypeAmount / length
September 30, 2024Fine$34,947

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335531 · certified since December 22, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.