Hillcrest Retirement Village
1740 North Circuit Drive · Round Lake Beach, IL · 60073 · 8475465300
140 certified beds For profit - Partnership
Why this verdict
- 3 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Total nurse staffing below 3.0 hours per resident-day
2.76 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.76 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.47 | ≈ weekday level |
| Nursing turnover / year | 18% | median 45% |
| Fines (3-yr window) | 1 · $18,974 |
Inspection citations (23 in the current record)
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Potential for harm · D February 17, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 27, 2026 · Resident Rights
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Potential for harm · D January 14, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 28, 2026 · Quality of Life and Care
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Potential for harm · D August 27, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected September 16, 2025 · Resident Rights
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Potential for harm · D August 27, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 16, 2025 · Quality of Life and Care
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Potential for harm · D August 27, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 16, 2025 · Quality of Life and Care
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Potential for harm · D August 27, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 16, 2025 · Quality of Life and Care
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Potential for harm · D August 27, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected September 16, 2025 · Quality of Life and Care
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Potential for harm · D August 27, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 16, 2025 · Pharmacy Service
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Potential for harm · D August 27, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 16, 2025 · Pharmacy Service
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Potential for harm · D August 27, 2025
Provide or obtain dental services for each resident.
Corrected September 16, 2025 · Quality of Life and Care
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Potential for harm · F August 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 16, 2025 · Nutrition and Dietary
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Potential for harm · E August 27, 2025
Provide and implement an infection prevention and control program.
Corrected September 16, 2025 · Infection Control
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Actual harm · G September 25, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 14, 2024 · Quality of Life and Care
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Potential for harm · D September 25, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 14, 2024 · Quality of Life and Care
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Potential for harm · E September 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 14, 2024 · Nutrition and Dietary
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Potential for harm · E September 25, 2024
Provide and implement an infection prevention and control program.
Corrected October 14, 2024 · Infection Control
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Actual harm · G February 20, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 8, 2024 · Quality of Life and Care
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Actual harm · G February 20, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 8, 2024 · Quality of Life and Care
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Potential for harm · D August 10, 2023
Provide activities to meet all resident's needs.
Corrected August 23, 2023 · Quality of Life and Care
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Potential for harm · D August 10, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected August 23, 2023 · Quality of Life and Care
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Potential for harm · D August 10, 2023
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected August 23, 2023 · Quality of Life and Care
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Potential for harm · D August 10, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 23, 2023 · Pharmacy Service
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Potential for harm · F August 10, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 23, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 25, 2024 | Fine | $18,974 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 146130 · certified since February 1, 2009. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.