Hillcrest Millard LLC
13225 Westwood Lane · Omaha, NE · 68144 · 5313653000
76 certified beds For profit - Limited Liability company
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 78 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
69% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.21 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.73 | 0.55–0.75 |
| Weekend hours / resident-day | 3.79 | ≈ weekday level |
| Nursing turnover / year | 69% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · D February 24, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 6, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 24, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 6, 2026 · Resident Rights
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Potential for harm · D February 24, 2026
Provide enough food/fluids to maintain a resident's health.
Corrected April 6, 2026 · Quality of Life and Care
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Potential for harm · F February 24, 2026
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected April 6, 2026 · Nutrition and Dietary
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Potential for harm · F February 24, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 6, 2026 · Nutrition and Dietary
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Potential for harm · E February 24, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 6, 2026 · Resident Rights
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Potential for harm · D September 12, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 23, 2024 · Resident Rights
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Potential for harm · D September 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · D September 12, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 23, 2024 · Pharmacy Service
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Potential for harm · D September 12, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 23, 2024 · Resident Rights
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Potential for harm · D September 12, 2024 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 12, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · E September 12, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected October 23, 2024 · Nursing and Physician Services
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Potential for harm · F September 12, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected October 23, 2024 · Nutrition and Dietary
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Potential for harm · D April 18, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 29, 2024 · Resident Rights
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Potential for harm · D April 18, 2024 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 29, 2024 · Quality of Life and Care
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Potential for harm · D April 18, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 29, 2024 · Pharmacy Service
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Potential for harm · D February 29, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 10, 2024 · Quality of Life and Care
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Potential for harm · D February 29, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 10, 2024 · Pharmacy Service
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Potential for harm · D August 3, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 12, 2023 · Resident Rights
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Potential for harm · D August 3, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected September 12, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 3, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected September 12, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 3, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected September 12, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 3, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected September 12, 2023 · Quality of Life and Care
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Potential for harm · D August 3, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 12, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 285302 · certified since February 23, 2018. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.