Hillcrest Heights Healthcare Center
4033 Sixth Avenue Ext · San Diego, CA · 92103 · 6192974086
96 certified beds For profit - Limited Liability company Chain: Aspen Skilled Healthcare
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 79 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.09 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.65 | 0.55–0.75 |
| Weekend hours / resident-day | 3.78 | ≈ weekday level |
| Nursing turnover / year | 28% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (43 in the current record)
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Potential for harm · D November 25, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 8, 2026 · Quality of Life and Care
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Potential for harm · D June 6, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected July 6, 2025 · Resident Rights
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Potential for harm · D May 21, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected June 21, 2025 · Resident Rights
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Potential for harm · D May 21, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected June 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 21, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 21, 2025 · Quality of Life and Care
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Potential for harm · D January 9, 2025
Ensure each resident receives an accurate assessment.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · E January 9, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 28, 2025 · Pharmacy Service
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Potential for harm · E January 9, 2025
Ensure that residents are free from significant medication errors.
Corrected February 28, 2025 · Pharmacy Service
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Potential for harm · D January 9, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected February 28, 2025 · Nutrition and Dietary
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Potential for harm · E January 9, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected February 28, 2025 · Nutrition and Dietary
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Potential for harm · E January 9, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 7, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 17, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 3, 2024 · Resident Rights
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Potential for harm · D October 4, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 12, 2024 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected February 29, 2024 · Resident Rights
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Potential for harm · D February 1, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 14, 2024 · Resident Rights
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Potential for harm · D February 1, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 14, 2024 · Resident Rights
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Potential for harm · D February 1, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 1, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 1, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected March 14, 2024 · Quality of Life and Care
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Potential for harm · D February 1, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 14, 2024 · Quality of Life and Care
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Potential for harm · D February 1, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 14, 2024 · Quality of Life and Care
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Potential for harm · D February 1, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected March 14, 2024 · Quality of Life and Care
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Potential for harm · D February 1, 2024
Provide routine and 24-hour emergency dental care for each resident.
Corrected March 14, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555630 · certified since March 22, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.