Hillcrest Country Estates-Cottages
6082 Grand Lodge Avenue · Papillion, NE · 68133 · 4028857000
48 certified beds For profit - Limited Liability company Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.86 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.77 | 0.55–0.75 |
| Weekend hours / resident-day | 4.52 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
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Potential for harm · D April 14, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 14, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 15, 2025 · Pharmacy Service
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Potential for harm · D April 14, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 15, 2025 · Pharmacy Service
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Potential for harm · E April 14, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 15, 2025 · Nutrition and Dietary
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Potential for harm · E April 14, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 15, 2025 · Nutrition and Dietary
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Potential for harm · D April 14, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 15, 2025 · Quality of Life and Care
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Potential for harm · E April 14, 2025 · found via complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected May 15, 2025 · Nursing and Physician Services
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Potential for harm · D April 14, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 15, 2025 · Resident Rights
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Potential for harm · D April 14, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 24, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected May 30, 2024 · Pharmacy Service
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Potential for harm · D April 24, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 30, 2024 · Pharmacy Service
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Potential for harm · D April 24, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 30, 2024 · Pharmacy Service
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Potential for harm · D April 24, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 30, 2024 · Infection Control
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Potential for harm · E February 29, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 10, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 29, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 10, 2024 · Quality of Life and Care
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Potential for harm · F February 29, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 10, 2024 · Nutrition and Dietary
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Potential for harm · E February 29, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 10, 2024 · Infection Control
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Potential for harm · D November 13, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 6, 2023 · Quality of Life and Care
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Potential for harm · D March 21, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 3, 2023 · Resident Rights
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Potential for harm · D March 21, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 3, 2023 · Resident Rights
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Potential for harm · D March 21, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 3, 2023 · Nursing and Physician Services
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Potential for harm · F March 21, 2023
Provide and implement an infection prevention and control program.
Corrected May 3, 2023 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 285293 · certified since July 1, 2015. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.