Hillcrest Care Center Inc

1108 Clarke Street · De Soto, MO · 63020 · 6365863022

120 certified beds For profit - Corporation Chain: James & Judy Lincoln

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Score breakdown

Inspection record 30% of score 61
Serious harm & abuse 20% 94
Staffing 20% 54
Federal penalties 15% 76
Trend 10% 70
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.223.48 min · 4.1 strong
RN hours / resident-day0.340.55–0.75
Weekend hours / resident-day2.65≈ weekday level
Nursing turnover / year39%median 45%
Fines (3-yr window)1 · $10,845

Inspection citations (22 in the current record)

  • Potential for harm · D January 22, 2026

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected March 8, 2026 · Resident Rights

  • Potential for harm · D January 22, 2026

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected March 8, 2026 · Resident Rights

  • Potential for harm · D January 22, 2026

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected March 8, 2026 · Resident Rights

  • Potential for harm · D January 22, 2026

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected March 8, 2026 · Resident Rights

  • Potential for harm · F January 22, 2026

    Dispose of garbage and refuse properly.

    Corrected March 8, 2026 · Nutrition and Dietary

  • Potential for harm · D January 22, 2026

    Provide and implement an infection prevention and control program.

    Corrected March 8, 2026 · Infection Control

  • Potential for harm · E March 28, 2025 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected February 10, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 24, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected December 2, 2024 · Resident Rights

  • Potential for harm · D October 24, 2024

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected December 2, 2024 · Resident Rights

  • Potential for harm · D October 24, 2024

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected December 2, 2024 · Resident Rights

  • Potential for harm · D October 24, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected December 2, 2024 · Quality of Life and Care

  • Potential for harm · D October 24, 2024

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected December 2, 2024 · Quality of Life and Care

  • Potential for harm · D October 24, 2024

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected December 2, 2024 · Nursing and Physician Services

  • Immediate jeopardy · J August 8, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 1, 2024 · Quality of Life and Care

  • Potential for harm · D August 25, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected September 25, 2023 · Resident Rights

  • Potential for harm · D August 25, 2023

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected September 25, 2023 · Resident Rights

  • Potential for harm · D August 25, 2023

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected September 25, 2023 · Resident Rights

  • Potential for harm · D August 25, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected September 25, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E August 25, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected September 25, 2023 · Quality of Life and Care

  • Potential for harm · D August 25, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 25, 2023 · Pharmacy Service

  • Potential for harm · D August 25, 2023

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected September 25, 2023 · Infection Control

  • Potential for harm · E August 25, 2023

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected September 25, 2023 · Environmental

Federal penalties

DateTypeAmount / length
August 8, 2024Fine$10,845

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265620 · certified since July 10, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.