Highland Place Rehab and Nursing Center
1736 Irving Place · Shreveport, LA · 71101 · 3182211983
227 certified beds For profit - Corporation Chain: Wellington Health Care Services
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $294,723 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
4 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$294,723 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.28 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.00 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.28 | 0.55–0.75 |
| Weekend hours / resident-day | 2.57 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | 2 · $294,723 |
Inspection citations (73 in the current record)
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Actual harm · G December 4, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 6, 2026 · Pharmacy Service
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Potential for harm · D December 4, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 4, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 6, 2026 · Quality of Life and Care
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Potential for harm · E July 24, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected August 31, 2025 · Resident Rights
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Potential for harm · E July 24, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected August 31, 2025 · Resident Rights
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Potential for harm · D July 24, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected August 31, 2025 · Resident Rights
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Potential for harm · D July 24, 2025
Keep residents' personal and medical records private and confidential.
Corrected August 31, 2025 · Resident Rights
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Potential for harm · E July 24, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected August 31, 2025 · Resident Rights
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Potential for harm · E July 24, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected August 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · E July 24, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · E July 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · D July 24, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · E July 24, 2025
Provide or get specialized rehabilitative services as required for a resident.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · E July 24, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected August 31, 2025 · Administration
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Potential for harm · E July 24, 2025
Provide and implement an infection prevention and control program.
Corrected August 31, 2025 · Infection Control
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Potential for harm · E July 24, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected August 31, 2025 · Infection Control
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Potential for harm · D July 24, 2025
Keep all essential equipment working safely.
Corrected August 31, 2025 · Environmental
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Potential for harm · E July 24, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 31, 2025 · Resident Rights
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Potential for harm · E July 24, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected August 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 24, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 24, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · E July 24, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 31, 2025 · Quality of Life and Care
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Potential for harm · D April 23, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 9, 2025 · Nutrition and Dietary
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Potential for harm · E April 9, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 9, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 4, 2025 | Fine | $59,163 |
| February 4, 2025 | Fine | $235,560 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195350 · certified since September 15, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.