Hickory Creek at New Castle
901 N 16th Street · New Castle, IN · 47362 · 7655294695
36 certified beds Government - County Chain: American Senior Communities
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
70% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.70 | 0.55–0.75 |
| Weekend hours / resident-day | 3.32 | ≈ weekday level |
| Nursing turnover / year | 70% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Potential for harm · D August 12, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 12, 2025 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected September 10, 2025 · Quality of Life and Care
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Potential for harm · D August 12, 2025 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected September 10, 2025 · Quality of Life and Care
-
Potential for harm · D May 8, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · D May 8, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · D May 8, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D May 8, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · F May 8, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected June 6, 2025 · Nursing and Physician Services
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Potential for harm · D April 5, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · F April 5, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected April 30, 2024 · Nursing and Physician Services
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Potential for harm · D March 24, 2023
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected April 24, 2023 · Resident Rights
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Potential for harm · D March 24, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected April 24, 2023 · Resident Rights
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Potential for harm · D March 24, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 24, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 24, 2023 · Quality of Life and Care
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Potential for harm · E March 24, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 24, 2023 · Quality of Life and Care
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Potential for harm · D March 24, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected April 24, 2023 · Nursing and Physician Services
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Potential for harm · F March 24, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 24, 2023 · Nutrition and Dietary
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Potential for harm · E March 24, 2023
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected April 24, 2023 · Administration
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155459 · certified since June 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.