Heritage Park Healthcare and Rehabilitation
2700 West 5600 South · Roy, UT · 84067 · 8018259731
176 certified beds For profit - Partnership Chain: The Ensign Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results are getting worse cycle over cycle, not better.
- 3 citations involved actual harm to residents.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.73 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.90 | 0.55–0.75 |
| Weekend hours / resident-day | 3.25 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 1 · $36,645 |
Inspection citations (27 in the current record)
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Actual harm · G July 2, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 4, 2024 · Quality of Life and Care
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Actual harm · G July 2, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 2, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 5, 2024 · Resident Rights
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Potential for harm · E July 2, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 2, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected August 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 2, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected August 4, 2024 · Quality of Life and Care
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Potential for harm · D July 2, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 4, 2024 · Pharmacy Service
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Potential for harm · D July 2, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 4, 2024 · Pharmacy Service
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Potential for harm · D July 2, 2024
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected August 4, 2024 · Administration
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Potential for harm · E July 2, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected August 4, 2024 · Nutrition and Dietary
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Potential for harm · E July 2, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 4, 2024 · Nutrition and Dietary
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Potential for harm · D July 2, 2024
Provide and implement an infection prevention and control program.
Corrected August 4, 2024 · Infection Control
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Potential for harm · E October 24, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 10, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G November 15, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 2, 2022 · Quality of Life and Care
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Potential for harm · D November 15, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 2, 2022 · Resident Rights
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Potential for harm · D November 15, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 2, 2022 · Resident Assessment and Care Planning
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Potential for harm · D November 15, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 2, 2022 · Quality of Life and Care
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Potential for harm · D November 15, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected December 2, 2022 · Pharmacy Service
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Potential for harm · D November 15, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 2, 2022 · Pharmacy Service
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Potential for harm · D November 15, 2022
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected December 2, 2022 · Administration
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Potential for harm · D November 15, 2022
Provide and implement an infection prevention and control program.
Corrected December 2, 2022 · Infection Control
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Potential for harm · E April 8, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 1, 2021 · Resident Rights
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Potential for harm · D April 8, 2021
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 15, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 8, 2021
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 15, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 8, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 15, 2021 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 2, 2024 | Fine | $36,645 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 465003 · certified since January 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.