Heritage Manor
3804 North Barr Ave · Oklahoma City, OK · 73122 · 4057897103
55 certified beds For profit - Limited Liability company
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
RN staffing in the bottom 10% nationally
0.21 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
67% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.52 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.21 | 0.55–0.75 |
| Weekend hours / resident-day | 3.52 | ≈ weekday level |
| Nursing turnover / year | 67% | median 45% |
| Fines (3-yr window) | 2 · $30,133 |
Inspection citations (29 in the current record)
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Potential for harm · E November 21, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 24, 2025 · Resident Rights
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Potential for harm · D November 21, 2025
Respond appropriately to all alleged violations.
Corrected November 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 21, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 24, 2025 · Pharmacy Service
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Potential for harm · E November 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 24, 2025 · Nutrition and Dietary
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Potential for harm · F November 21, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected December 10, 2025 · Administration
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Potential for harm · F November 21, 2025
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected December 10, 2025 · Administration
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Immediate jeopardy · J March 24, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 4, 2025 · Quality of Life and Care
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Potential for harm · D October 24, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected November 18, 2024 · Resident Rights
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Potential for harm · D October 24, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 18, 2024 · Quality of Life and Care
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Potential for harm · D October 24, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected November 18, 2024 · Infection Control
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Actual harm · G May 23, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 1, 2024 · Quality of Life and Care
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Potential for harm · E May 23, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected July 1, 2024 · Resident Rights
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Potential for harm · E May 23, 2024
Ensure each resident receives an accurate assessment.
Corrected July 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 23, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2024
Plan the resident's discharge to meet the resident's goals and needs.
Corrected July 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 23, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 1, 2024 · Quality of Life and Care
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Potential for harm · E May 23, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected July 1, 2024 · Quality of Life and Care
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Potential for harm · E May 23, 2024
Post nurse staffing information every day.
Corrected July 1, 2024 · Nursing and Physician Services
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Potential for harm · F May 23, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected July 1, 2024 · Administration
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Potential for harm · E May 23, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected July 1, 2024 · Infection Control
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Potential for harm · E May 23, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected July 1, 2024 · Infection Control
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Potential for harm · E May 23, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 1, 2024 · Resident Rights
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Potential for harm · E May 23, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 1, 2024 · Nursing and Physician Services
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Potential for harm · D February 8, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 5, 2024 · Quality of Life and Care
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Potential for harm · D April 10, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 15, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 24, 2025 | Fine | $8,323 |
| May 23, 2024 | Fine | $21,810 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 375502 · certified since November 8, 2006. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.