Heritage Living Center

619 West Sixth Street · Park Rapids, MN · 56470 · 2182378312

48 certified beds Government - County Chain: Vivie

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 72
Serious harm & abuse 20% 94
Staffing 20% 71
Federal penalties 15% 100
Trend 10% 34
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.043.48 min · 4.1 strong
RN hours / resident-day0.500.55–0.75
Weekend hours / resident-day3.60≈ weekday level
Nursing turnover / year52%median 45%
Fines (3-yr window)none

Inspection citations (9 in the current record)

  • Actual harm · G February 9, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 3, 2026 · Quality of Life and Care

  • Potential for harm · D August 27, 2025

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected September 12, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E September 12, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 25, 2024 · Nutrition and Dietary

  • Potential for harm · D August 23, 2023

    Ensure each resident receives an accurate assessment.

    Corrected September 25, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D August 23, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected September 25, 2023 · Quality of Life and Care

  • Potential for harm · D August 23, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 25, 2023 · Quality of Life and Care

  • Potential for harm · D August 23, 2023

    Provide and implement an infection prevention and control program.

    Corrected September 25, 2023 · Infection Control

  • Potential for harm · E August 23, 2023

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected September 25, 2023 · Infection Control

  • Potential for harm · D August 23, 2023 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected September 25, 2023 · Resident Rights

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245405 · certified since January 1, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.