Heritage Living Center
1175 Morningside Drive · Conway, AR · 72034 · 5013277642
140 certified beds For profit - Corporation Chain: Anthony & Bryan Adams
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.75 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.49 | 0.55–0.75 |
| Weekend hours / resident-day | 3.28 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (15 in the current record)
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Potential for harm · D November 26, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 15, 2025 · Resident Rights
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Potential for harm · E November 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 15, 2025 · Nutrition and Dietary
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Potential for harm · F November 26, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected December 15, 2025 · Administration
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Potential for harm · E November 26, 2025
Provide and implement an infection prevention and control program.
Corrected December 15, 2025 · Infection Control
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Potential for harm · D August 14, 2025 · found via complaint
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected September 12, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2024
Keep residents' personal and medical records private and confidential.
Corrected July 3, 2024 · Resident Rights
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Potential for harm · D June 5, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 3, 2024 · Quality of Life and Care
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Potential for harm · E June 5, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 3, 2024 · Pharmacy Service
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Potential for harm · F June 5, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 3, 2024 · Nutrition and Dietary
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Potential for harm · D June 5, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected July 3, 2024 · Environmental
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Potential for harm · D September 20, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 20, 2023 · Resident Rights
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Potential for harm · D September 20, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 20, 2023 · Quality of Life and Care
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Potential for harm · D May 11, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected June 8, 2023 · Quality of Life and Care
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Potential for harm · E May 11, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 8, 2023 · Nutrition and Dietary
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Potential for harm · F May 11, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 8, 2023 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045308 · certified since April 3, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.