Heritage House Rehabilitation & Health Care Center

281 S County Road 200 East · Connersville, IN · 47331 · 7658252148

98 certified beds Government - County Chain: American Senior Communities Hospital-based

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 76
Serious harm & abuse 20% 100
Staffing 20% 67
Federal penalties 15% 100
Trend 10% 28
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.323.48 min · 4.1 strong
RN hours / resident-day0.700.55–0.75
Weekend hours / resident-day2.96≈ weekday level
Nursing turnover / year41%median 45%
Fines (3-yr window)none

Inspection citations (9 in the current record)

  • Potential for harm · D January 23, 2026

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected February 25, 2026 · Resident Rights

  • Potential for harm · D January 23, 2026

    Ensure each resident receives an accurate assessment.

    Corrected February 25, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 23, 2026

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected February 25, 2026 · Quality of Life and Care

  • Potential for harm · D January 23, 2026

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 25, 2026 · Quality of Life and Care

  • Potential for harm · D January 23, 2026

    Provide or obtain dental services for each resident.

    Corrected February 25, 2026 · Quality of Life and Care

  • Potential for harm · D January 27, 2025 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected February 13, 2025 · Quality of Life and Care

  • Potential for harm · D January 27, 2025 · found via complaint

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected February 13, 2025 · Quality of Life and Care

  • Potential for harm · D November 17, 2023

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected December 8, 2023 · Quality of Life and Care

  • Potential for harm · D November 17, 2023

    Provide and implement an infection prevention and control program.

    Corrected December 8, 2023 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155332 · certified since April 26, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.