Heritage Healthcare of Lyndhurst
1575 Brainard Rd · Lyndhurst, OH · 44124 · 4404601000
119 certified beds For profit - Corporation Chain: Embassy Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $104,650 in fines in the last 24 months.
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$104,650 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
75% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.74 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 3.23 | ≈ weekday level |
| Nursing turnover / year | 75% | median 45% |
| Fines (3-yr window) | 2 · $149,620 |
Inspection citations (74 in the current record)
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Actual harm · G April 7, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 28, 2025 · Quality of Life and Care
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Potential for harm · D April 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 28, 2025 · Resident Rights
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Potential for harm · D April 7, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected April 28, 2025 · Resident Rights
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Potential for harm · D April 7, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected April 28, 2025 · Resident Rights
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Potential for harm · D April 7, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected April 28, 2025 · Resident Rights
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Potential for harm · D April 7, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 28, 2025 · Resident Rights
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Potential for harm · D April 7, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 28, 2025 · Resident Rights
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Potential for harm · D April 7, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected April 28, 2025 · Resident Rights
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Potential for harm · D April 7, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 7, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 28, 2025 · Quality of Life and Care
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Potential for harm · D April 7, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 28, 2025 · Pharmacy Service
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Potential for harm · F April 7, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected April 28, 2025 · Administration
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Potential for harm · E April 7, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 28, 2025 · Infection Control
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Potential for harm · D April 7, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 28, 2025 · Resident Rights
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Potential for harm · E April 7, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 28, 2025 · Quality of Life and Care
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Potential for harm · D April 7, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 28, 2025 · Quality of Life and Care
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Potential for harm · E April 7, 2025 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected April 28, 2025 · Nutrition and Dietary
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Potential for harm · D April 7, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · F April 7, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 28, 2025 · Nutrition and Dietary
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Potential for harm · F April 7, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 28, 2025 · Infection Control
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No harm found · B April 7, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 28, 2025 · Resident Rights
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No harm found · B April 7, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected April 28, 2025 · Resident Rights
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Potential for harm · E January 16, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · D December 5, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 6, 2024 · Quality of Life and Care
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Actual harm · G October 16, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 5, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 7, 2025 | Fine | $104,650 |
| September 22, 2023 | Fine | $44,970 |
| September 22, 2023 | Payment Denial | 12 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366114 · certified since March 12, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.