Heritage Hall - Laurel Meadows

16600 Danville Pike · Laurel Fork, VA · 24352 · 2763982117

60 certified beds For profit - Limited Liability company Chain: Heritage Hall

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Cleaner inspection record than most facilities nationally.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

Total nurse staffing below 3.0 hours per resident-day

2.99 reported hours vs the 3.48 minimum CMS's own staffing study recommends.

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 80
Serious harm & abuse 20% 100
Staffing 20% 57
Federal penalties 15% 100
Trend 10% 18
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 2 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day2.993.48 min · 4.1 strong
RN hours / resident-day0.440.55–0.75
Weekend hours / resident-day2.58≈ weekday level
Nursing turnover / year30%median 45%
Fines (3-yr window)none

Inspection citations (12 in the current record)

  • Potential for harm · D December 21, 2023

    Ensure each resident receives an accurate assessment.

    Corrected February 20, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D December 21, 2023

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected February 20, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D December 21, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected February 20, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D December 21, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 20, 2024 · Quality of Life and Care

  • Potential for harm · D June 3, 2021

    Provide and implement an infection prevention and control program.

    Corrected June 25, 2021 · Infection Control

  • Potential for harm · D April 25, 2019

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected June 7, 2019 · Resident Rights

  • Potential for harm · E April 25, 2019

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 7, 2019 · Quality of Life and Care

  • Potential for harm · D April 25, 2019

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected June 7, 2019 · Quality of Life and Care

  • Potential for harm · D April 25, 2019

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected June 7, 2019 · Pharmacy Service

  • Potential for harm · D April 25, 2019

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected June 7, 2019 · Pharmacy Service

  • Potential for harm · E April 25, 2019

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected June 7, 2019 · Nutrition and Dietary

  • Potential for harm · D April 25, 2019

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected June 7, 2019 · Resident Assessment and Care Planning

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495323 · certified since September 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.