Heritage Hall Dillwyn
119 Brickyard Drive · Dillwyn, VA · 23936 · 4349832050
60 certified beds For profit - Limited Liability company Chain: Heritage Hall
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Total nurse staffing below 3.0 hours per resident-day
2.98 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.98 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 2.57 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
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Potential for harm · D March 20, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 2, 2024 · Resident Rights
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Potential for harm · D March 20, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 2, 2024 · Quality of Life and Care
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Potential for harm · D March 20, 2024
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected May 2, 2024 · Administration
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Potential for harm · D March 20, 2024
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected May 2, 2024 · Administration
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Potential for harm · D March 20, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected May 2, 2024 · Resident Rights
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Potential for harm · E March 20, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 2, 2024 · Quality of Life and Care
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Potential for harm · D March 20, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 2, 2024 · Nutrition and Dietary
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Potential for harm · D July 28, 2022
Give the resident's representative the ability to exercise the resident's rights.
Corrected September 9, 2022 · Resident Rights
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Potential for harm · D July 28, 2022
Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
Corrected September 9, 2022 · Resident Rights
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Potential for harm · D July 28, 2022
Ensure each resident receives an accurate assessment.
Corrected September 9, 2022 · Resident Assessment and Care Planning
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Potential for harm · D July 28, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 9, 2022 · Resident Assessment and Care Planning
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Potential for harm · D July 28, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 9, 2022 · Quality of Life and Care
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Potential for harm · D July 28, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 9, 2022 · Nutrition and Dietary
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Potential for harm · E July 28, 2022
Perform COVID19 testing on residents and staff.
Corrected September 9, 2022 · Infection Control
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Potential for harm · D March 31, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 10, 2021 · Resident Rights
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Potential for harm · D March 31, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 10, 2021 · Resident Rights
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Potential for harm · E March 31, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 10, 2021 · Resident Assessment and Care Planning
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Potential for harm · D March 31, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 10, 2021 · Resident Assessment and Care Planning
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Potential for harm · D March 31, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 10, 2021 · Quality of Life and Care
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Potential for harm · D March 31, 2021
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 10, 2021 · Quality of Life and Care
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Potential for harm · D March 31, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 10, 2021 · Quality of Life and Care
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Potential for harm · D March 31, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 10, 2021 · Quality of Life and Care
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Potential for harm · D March 31, 2021
Provide and implement an infection prevention and control program.
Corrected May 10, 2021 · Infection Control
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495317 · certified since December 4, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.