Heritage Green Rehab & Skilled Nursing
3023 Route 430 · Greenhurst, NY · 14742 · 7164835000
134 certified beds Non profit - Corporation Chain: Heritage Ministries
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Total nurse staffing below 3.0 hours per resident-day
2.61 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.61 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 2.30 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (16 in the current record)
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Potential for harm · D February 27, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 28, 2026 · Resident Assessment and Care Planning
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Potential for harm · E February 27, 2026
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected April 28, 2026 · Quality of Life and Care
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Potential for harm · F February 27, 2026
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 28, 2026 · Nursing and Physician Services
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Potential for harm · D February 27, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 28, 2026 · Pharmacy Service
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Potential for harm · D February 27, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 28, 2026 · Nutrition and Dietary
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Potential for harm · F February 27, 2026 · found via complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected April 28, 2026 · Nursing and Physician Services
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No harm found · C February 27, 2026
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected April 28, 2026 · Resident Rights
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Potential for harm · D August 15, 2025 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 13, 2025 · Resident Rights
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Potential for harm · F August 15, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected October 13, 2025 · Nursing and Physician Services
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Potential for harm · D February 1, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 31, 2024 · Resident Rights
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Potential for harm · D February 1, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 31, 2024 · Resident Rights
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Potential for harm · D February 1, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 31, 2024 · Quality of Life and Care
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Potential for harm · D February 1, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected March 31, 2024 · Quality of Life and Care
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Potential for harm · D February 1, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 31, 2024 · Quality of Life and Care
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Immediate jeopardy · K December 7, 2021
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 31, 2022 · Nursing and Physician Services
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Potential for harm · D December 7, 2021
Ensure that residents are free from significant medication errors.
Corrected January 31, 2022 · Pharmacy Service
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335721 · certified since May 14, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.