Heritage Center
101-13th Street · Huntington, WV · 25701 · 3045257622
160 certified beds For profit - Corporation Chain: Genesis Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.40 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 2.97 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | 1 · $91,520 |
Inspection citations (70 in the current record)
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Potential for harm · D September 30, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected November 25, 2025 · Resident Rights
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Potential for harm · D September 30, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected November 25, 2025 · Resident Rights
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Potential for harm · D September 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · E September 30, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 25, 2025 · Quality of Life and Care
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Potential for harm · E September 30, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 25, 2025 · Pharmacy Service
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Potential for harm · E September 30, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 25, 2025 · Pharmacy Service
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Potential for harm · E September 30, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 25, 2025 · Pharmacy Service
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Potential for harm · D September 30, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected November 25, 2025 · Administration
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Potential for harm · D September 30, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · E September 30, 2025
Provide and implement an infection prevention and control program.
Corrected November 25, 2025 · Infection Control
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Potential for harm · D September 30, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected November 25, 2025 · Infection Control
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Potential for harm · E September 30, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 25, 2025 · Quality of Life and Care
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Potential for harm · E September 30, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 25, 2025 · Quality of Life and Care
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Potential for harm · E September 30, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 25, 2025 · Nutrition and Dietary
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Immediate jeopardy · K May 1, 2024 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected May 1, 2024 · Quality of Life and Care
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Potential for harm · E May 1, 2024 · found via complaint
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected May 1, 2024 · Administration
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Immediate jeopardy · K March 27, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 27, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected April 30, 2024 · Resident Rights
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Potential for harm · D March 27, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected April 30, 2024 · Resident Rights
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Potential for harm · D March 27, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected April 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · E March 27, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2024
Provide activities to meet all resident's needs.
Corrected April 30, 2024 · Quality of Life and Care
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Potential for harm · E March 27, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 30, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 26, 2024 | Fine | $91,520 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515060 · certified since January 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.