Hendersonville Health and Rehabilitation
104 College Drive · Flat Rock, NC · 28731 · 8286938600
130 certified beds For profit - Limited Liability company Chain: Sanstone Health & Rehabilitation
- Cleaner inspection record than most facilities nationally.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.48 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 2.90 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (11 in the current record)
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Potential for harm · D September 11, 2024 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected September 12, 2024 · Resident Rights
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Potential for harm · D September 11, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 12, 2024 · Nutrition and Dietary
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Potential for harm · D September 11, 2024 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected September 12, 2024 · Environmental
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Potential for harm · D June 16, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 6, 2023 · Resident Rights
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Potential for harm · D June 16, 2023 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected June 21, 2023 · Resident Rights
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Potential for harm · D June 16, 2023 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected July 6, 2023 · Resident Rights
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Potential for harm · D June 16, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 14, 2023 · Resident Rights
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Potential for harm · E June 16, 2023 · found via complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 12, 2023 · Pharmacy Service
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Potential for harm · E June 16, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected June 16, 2023 · Pharmacy Service
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Potential for harm · D June 16, 2023 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 6, 2023 · Pharmacy Service
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Potential for harm · D June 16, 2023 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected June 30, 2023 · Administration
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345493 · certified since June 3, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.