Heather Knoll Retirement Village

1134 North Ave · Tallmadge, OH · 44278 · 3306888600

115 certified beds For profit - Corporation Chain: Sprenger Health Care Systems

  • Cleaner inspection record than most facilities nationally.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 80
Serious harm & abuse 20% 100
Staffing 20% 60
Federal penalties 15% 100
Trend 10% 68
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.193.48 min · 4.1 strong
RN hours / resident-day0.580.55–0.75
Weekend hours / resident-day2.81≈ weekday level
Nursing turnover / year48%median 45%
Fines (3-yr window)none

Inspection citations (9 in the current record)

  • Potential for harm · D January 29, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 10, 2026 · Quality of Life and Care

  • Potential for harm · D August 15, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected September 9, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 6, 2025

    Provide activities to meet all resident's needs.

    Corrected March 20, 2025 · Quality of Life and Care

  • Potential for harm · D October 16, 2024 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected October 29, 2024 · Quality of Life and Care

  • Potential for harm · D October 16, 2024 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected October 29, 2024 · Pharmacy Service

  • Potential for harm · D October 16, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected October 29, 2024 · Infection Control

  • Potential for harm · D September 29, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected November 7, 2022 · Quality of Life and Care

  • Potential for harm · D September 12, 2019

    Keep residents' personal and medical records private and confidential.

    Corrected October 9, 2019 · Resident Rights

  • Potential for harm · D September 12, 2019

    Provide and implement an infection prevention and control program.

    Corrected October 9, 2019 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365739 · certified since May 22, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.