Heather Hill Healthcare Center
6630 Kentucky Ave · New Port Richey, FL · 34653 · 7278496939
105 certified beds Non profit - Other Chain: Health Services Management
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 77 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.63 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.58 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
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Potential for harm · D October 22, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 22, 2024 · Nutrition and Dietary
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Potential for harm · D June 6, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 6, 2024 · Resident Rights
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Potential for harm · D June 6, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected July 6, 2024 · Resident Rights
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Potential for harm · D June 6, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected July 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · E June 6, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected July 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 6, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · E June 6, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 6, 2024 · Quality of Life and Care
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Potential for harm · E June 6, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 6, 2024 · Nursing and Physician Services
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Potential for harm · E June 6, 2024
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected July 6, 2024 · Administration
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Potential for harm · E June 6, 2024
Provide and implement an infection prevention and control program.
Corrected July 6, 2024 · Infection Control
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Potential for harm · D March 16, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 16, 2022 · Resident Rights
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Potential for harm · D March 16, 2022
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 16, 2022 · Resident Rights
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Potential for harm · D March 16, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 7, 2022 · Resident Assessment and Care Planning
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Potential for harm · D March 16, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 16, 2022 · Quality of Life and Care
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Potential for harm · D March 16, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected April 16, 2022 · Quality of Life and Care
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Potential for harm · D March 16, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 7, 2022 · Pharmacy Service
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Potential for harm · D March 16, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 7, 2022 · Pharmacy Service
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Potential for harm · D March 16, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected April 16, 2022 · Pharmacy Service
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Potential for harm · D March 16, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 7, 2022 · Pharmacy Service
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Potential for harm · E March 16, 2022
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected June 7, 2022 · Administration
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Potential for harm · D March 16, 2022
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected June 7, 2022 · Administration
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Potential for harm · D January 15, 2021
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 9, 2021 · Resident Rights
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Potential for harm · D January 15, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 9, 2021 · Resident Assessment and Care Planning
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Potential for harm · D January 15, 2021
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected February 9, 2021 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105343 · certified since May 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.