Heartland
3025 Fernbrook Lane · Nashville, TN · 37214 · 6158852320
66 certified beds For profit - Corporation Chain: National Healthcare Corporation
- Inspection results have improved across recent cycles.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.44 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 3.31 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 1 · $7,901 |
Inspection citations (26 in the current record)
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Potential for harm · D March 13, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 13, 2025
Ensure each resident receives an accurate assessment.
Corrected March 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 13, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Observe each nurse aide's job performance and give regular training.
Corrected March 27, 2025 · Nursing and Physician Services
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Potential for harm · D March 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 27, 2025 · Pharmacy Service
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Potential for harm · D March 13, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected March 27, 2025 · Environmental
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Actual harm · G September 28, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 10, 2023 · Quality of Life and Care
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Potential for harm · D September 28, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 10, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 28, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 10, 2023 · Quality of Life and Care
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Potential for harm · D September 28, 2023 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected November 10, 2023 · Quality of Life and Care
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Potential for harm · D September 28, 2023 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected November 10, 2023 · Administration
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Potential for harm · D June 22, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 5, 2022 · Resident Rights
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Potential for harm · D June 22, 2022
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected August 5, 2022 · Resident Rights
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Potential for harm · D June 22, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected August 5, 2022 · Resident Rights
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Potential for harm · D June 22, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected August 5, 2022 · Resident Assessment and Care Planning
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Potential for harm · D June 22, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 5, 2022 · Resident Assessment and Care Planning
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Potential for harm · D June 22, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 5, 2022 · Quality of Life and Care
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Potential for harm · D June 22, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 5, 2022 · Quality of Life and Care
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Potential for harm · D June 22, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 5, 2022 · Nutrition and Dietary
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Potential for harm · D June 22, 2022
Provide and implement an infection prevention and control program.
Corrected August 5, 2022 · Infection Control
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Potential for harm · D October 9, 2019
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 31, 2019 · Resident Rights
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Potential for harm · D October 9, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 31, 2019 · Quality of Life and Care
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Potential for harm · E October 9, 2019
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected October 31, 2019 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 28, 2023 | Fine | $7,901 |
| September 28, 2023 | Payment Denial | 13 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445526 · certified since September 13, 2016. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.