Heardmont Health and Rehabilitation
1043 Longstreet Road · Elberton, GA · 30635 · 7062835429
60 certified beds For profit - Limited Liability company Chain: C. Ross Management
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
7 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
RN staffing in the bottom 10% nationally
0.21 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.21 | 0.55–0.75 |
| Weekend hours / resident-day | 3.11 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | 1 · $170,259 |
Inspection citations (28 in the current record)
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Potential for harm · D November 18, 2025
Provide and implement an infection prevention and control program.
Corrected January 2, 2026 · Infection Control
-
Potential for harm · D April 7, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected May 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 7, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 7, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 7, 2025 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected May 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 7, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 22, 2025 · Quality of Life and Care
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Potential for harm · D April 7, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 22, 2025 · Quality of Life and Care
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Potential for harm · D April 7, 2025 · found via complaint
Provide or obtain dental services for each resident.
Corrected May 22, 2025 · Quality of Life and Care
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Potential for harm · D March 17, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 26, 2024 · Resident Rights
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Potential for harm · D March 17, 2024 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected April 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 17, 2024 · found via complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 17, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 26, 2024 · Quality of Life and Care
-
Potential for harm · D March 17, 2024 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 26, 2024 · Pharmacy Service
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Potential for harm · D March 17, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 26, 2024 · Nutrition and Dietary
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Potential for harm · D March 17, 2024 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected April 26, 2024 · Administration
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Potential for harm · F March 17, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 26, 2024 · Infection Control
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Potential for harm · D March 17, 2024 · found via complaint
Implement a program that monitors antibiotic use.
Corrected April 26, 2024 · Infection Control
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Potential for harm · E March 17, 2024 · found via complaint
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 26, 2024 · Infection Control
-
Immediate jeopardy · K December 15, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K December 15, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K December 15, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K December 15, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 27, 2024 · Resident Assessment and Care Planning
-
Immediate jeopardy · K December 15, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 27, 2024 · Quality of Life and Care
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Immediate jeopardy · L December 15, 2023 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected January 27, 2024 · Administration
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Immediate jeopardy · L December 15, 2023 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected January 27, 2024 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 15, 2023 | Fine | $170,259 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115685 · certified since September 1, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.