Hayward Healthcare & Wellness Center
1805 West Street · Hayward, CA · 94545 · 5107834811
99 certified beds For profit - Individual Chain: Sol Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
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Actual harm · G April 14, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 7, 2026 · Quality of Life and Care
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Potential for harm · D February 19, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 7, 2025 · Pharmacy Service
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Potential for harm · D July 21, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 21, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 21, 2023
Provide care by qualified persons according to each resident's written plan of care.
Corrected August 21, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 21, 2023
Provide appropriate foot care.
Corrected August 21, 2023 · Quality of Life and Care
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Potential for harm · D July 21, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected August 21, 2023 · Quality of Life and Care
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Potential for harm · D July 21, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 21, 2023 · Quality of Life and Care
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Potential for harm · D July 21, 2023
Provide routine and 24-hour emergency dental care for each resident.
Corrected August 21, 2023 · Quality of Life and Care
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Potential for harm · F July 21, 2023
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected August 21, 2023 · Nutrition and Dietary
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Potential for harm · E July 21, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected August 21, 2023 · Nutrition and Dietary
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Potential for harm · D July 21, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected August 21, 2023 · Nutrition and Dietary
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Potential for harm · D July 21, 2023
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected August 21, 2023 · Nutrition and Dietary
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Potential for harm · F July 21, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 21, 2023 · Nutrition and Dietary
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Potential for harm · F July 21, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected August 21, 2023 · Nutrition and Dietary
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Potential for harm · D July 21, 2023
Dispose of garbage and refuse properly.
Corrected August 21, 2023 · Nutrition and Dietary
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Potential for harm · F July 21, 2023
Provide and implement an infection prevention and control program.
Corrected August 21, 2023 · Infection Control
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Potential for harm · E July 21, 2023
Keep all essential equipment working safely.
Corrected August 21, 2023 · Environmental
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Potential for harm · D July 21, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 21, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 10, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 10, 2019 · Resident Rights
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Potential for harm · D October 10, 2019
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected November 10, 2019 · Quality of Life and Care
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Potential for harm · E October 10, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 10, 2019 · Nutrition and Dietary
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Potential for harm · D November 29, 2018
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 29, 2018 · Quality of Life and Care
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Potential for harm · D November 29, 2018
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 29, 2018 · Quality of Life and Care
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Potential for harm · D November 29, 2018
Provide and implement an infection prevention and control program.
Corrected December 29, 2018 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055874 · certified since January 22, 1968. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.