Haven Place Rehabilitation and Nursing Center
24 Cree Drive · Lock Haven, PA · 17745 · 5708935132
90 certified beds For profit - Limited Liability company Chain: Upmc Senior Communities
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
74% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.83 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.70 | 0.55–0.75 |
| Weekend hours / resident-day | 3.42 | ≈ weekday level |
| Nursing turnover / year | 74% | median 45% |
| Fines (3-yr window) | 1 · $35,909 |
Inspection citations (30 in the current record)
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Potential for harm · D September 5, 2025
Keep residents' personal and medical records private and confidential.
Corrected October 3, 2025 · Resident Rights
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Potential for harm · E September 5, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected October 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 5, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · D September 5, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · E September 5, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · E September 5, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · D September 5, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · D September 5, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · E September 5, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected October 3, 2025 · Nursing and Physician Services
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Potential for harm · D September 5, 2025
Observe each nurse aide's job performance and give regular training.
Corrected October 3, 2025 · Nursing and Physician Services
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Potential for harm · D September 5, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · E September 5, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 3, 2025 · Pharmacy Service
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Potential for harm · E September 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 3, 2025 · Nutrition and Dietary
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Potential for harm · E September 5, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected October 3, 2025 · Administration
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Potential for harm · E September 5, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected October 3, 2025 · Administration
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Potential for harm · D September 5, 2025
Provide and implement an infection prevention and control program.
Corrected October 3, 2025 · Infection Control
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Potential for harm · D April 17, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected May 12, 2025 · Quality of Life and Care
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Actual harm · G December 19, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 19, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected January 20, 2025 · Resident Rights
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Potential for harm · D October 4, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 5, 2024 · Resident Rights
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Potential for harm · D October 4, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 5, 2024 · Quality of Life and Care
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Potential for harm · D October 4, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected November 5, 2024 · Quality of Life and Care
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Potential for harm · D October 4, 2024
Provide and implement an infection prevention and control program.
Corrected November 5, 2024 · Infection Control
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Potential for harm · D November 9, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 4, 2024 · Resident Rights
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Potential for harm · D November 9, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 4, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 19, 2024 | Fine | $35,909 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395031 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.