Haven of Show Low
2401 East Hunt Street · Show Low, AZ · 85901 · 9285375333
58 certified beds For profit - Limited Liability company Chain: Haven Health
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Total nurse staffing below 3.0 hours per resident-day
2.74 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.74 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 2.48 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | 2 · $46,852 |
Inspection citations (33 in the current record)
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Potential for harm · D November 20, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G April 16, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 16, 2025 · Quality of Life and Care
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Potential for harm · D April 16, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 16, 2025 · Quality of Life and Care
-
Potential for harm · E September 27, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 19, 2024 · Resident Assessment and Care Planning
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Actual harm · G August 19, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 20, 2024 · Quality of Life and Care
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Potential for harm · D August 8, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected September 20, 2024 · Resident Rights
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Potential for harm · D August 8, 2024
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected September 20, 2024 · Resident Rights
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Potential for harm · D August 8, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 8, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 20, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 8, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 20, 2024 · Quality of Life and Care
-
Potential for harm · D August 8, 2024
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected September 20, 2024 · Quality of Life and Care
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Potential for harm · D August 8, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 20, 2024 · Pharmacy Service
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Potential for harm · E August 8, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 20, 2024 · Pharmacy Service
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Potential for harm · D August 8, 2024
Provide or obtain dental services for each resident.
Corrected September 20, 2024 · Quality of Life and Care
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Potential for harm · E August 8, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 20, 2024 · Nutrition and Dietary
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Potential for harm · D June 25, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 25, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 25, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 25, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · E June 25, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 16, 2024 · Quality of Life and Care
-
Potential for harm · D February 2, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 10, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 10, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 10, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 15, 2023 · Quality of Life and Care
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Potential for harm · D August 10, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 15, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 16, 2025 | Fine | $17,940 |
| June 25, 2024 | Fine | $28,912 |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035139 · certified since March 5, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.