Harborview Health Center West Altamonte
1099 West Town Parkway · Altamonte Springs, FL · 32714 · 4078658000
116 certified beds For profit - Limited Liability company Chain: Harborview Health Systems
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- 3 citations involved actual harm to residents.
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Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.50 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.69 | 0.55–0.75 |
| Weekend hours / resident-day | 3.26 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | 2 · $18,106 |
Inspection citations (19 in the current record)
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Potential for harm · D April 8, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 1, 2026 · Resident Rights
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Potential for harm · D April 8, 2026 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 1, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 8, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 1, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 8, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 1, 2026 · Resident Assessment and Care Planning
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Potential for harm · F April 8, 2026 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 1, 2026 · Administration
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Actual harm · G October 17, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 17, 2024 · Quality of Life and Care
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Actual harm · G October 17, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 17, 2024 · Quality of Life and Care
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Potential for harm · D October 17, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 17, 2024 · Resident Rights
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Potential for harm · D October 17, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected November 17, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 17, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 17, 2024 · Quality of Life and Care
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Potential for harm · D October 17, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 17, 2024 · Quality of Life and Care
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Potential for harm · E October 17, 2024
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected November 17, 2024 · Nutrition and Dietary
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Potential for harm · D October 17, 2024
Provide and implement an infection prevention and control program.
Corrected November 17, 2024 · Infection Control
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Potential for harm · D October 17, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected November 17, 2024 · Environmental
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Potential for harm · D May 29, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 22, 2024 · Quality of Life and Care
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Actual harm · G March 9, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 14, 2023 · Quality of Life and Care
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Potential for harm · D March 9, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 14, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 9, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 14, 2023 · Pharmacy Service
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Potential for harm · D March 9, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 14, 2023 · Pharmacy Service
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 17, 2024 | Fine | $9,053 |
| October 17, 2024 | Fine | $9,053 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105843 · certified since February 17, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.