Harborview Health Center of Augusta
3618 J Dewey Gray Circle · Augusta, GA · 30909 · 7068607572
120 certified beds For profit - Limited Liability company Chain: Harborview Health Systems
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
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Red flags
71% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 4.16 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.82 | 0.55–0.75 |
| Weekend hours / resident-day | 3.96 | ≈ weekday level |
| Nursing turnover / year | 71% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
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Actual harm · G June 5, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 17, 2025 · Resident Rights
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Potential for harm · D June 5, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Provide appropriate foot care.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · F June 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 17, 2025 · Nutrition and Dietary
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Potential for harm · D June 5, 2025
Provide and implement an infection prevention and control program.
Corrected July 17, 2025 · Infection Control
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Potential for harm · E June 5, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 17, 2025 · Pharmacy Service
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Potential for harm · E June 5, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 17, 2025 · Pharmacy Service
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Potential for harm · D April 25, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected May 27, 2024 · Resident Rights
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Potential for harm · D April 25, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected May 27, 2024 · Resident Rights
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Potential for harm · D April 25, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 27, 2024 · Quality of Life and Care
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Potential for harm · D April 25, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 27, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 10, 2023 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 24, 2024 · Resident Rights
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Potential for harm · D December 10, 2023 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected January 24, 2024 · Resident Rights
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Potential for harm · D December 10, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 10, 2023 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 24, 2024 · Quality of Life and Care
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Potential for harm · D April 29, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected June 13, 2022 · Resident Rights
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Potential for harm · E April 29, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 13, 2022 · Resident Rights
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Potential for harm · D April 29, 2022
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected June 13, 2022 · Quality of Life and Care
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Potential for harm · D April 29, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 13, 2022 · Quality of Life and Care
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Potential for harm · D April 29, 2022
Provide or obtain dental services for each resident.
Corrected June 13, 2022 · Quality of Life and Care
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Potential for harm · E April 29, 2022
Provide and implement an infection prevention and control program.
Corrected June 13, 2022 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115291 · certified since April 15, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.