Hamilton Health Services

1 Hamilton Dr · Two Rivers, WI · 54241 · 9207932261

125 certified beds For profit - Corporation Chain: North Shore Healthcare

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

Get the Safety Report

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 67
Serious harm & abuse 20% 94
Staffing 20% 83
Federal penalties 15% 100
Trend 10% 90
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 1 of 5

Total nurse hours / resident-day4.133.48 min · 4.1 strong
RN hours / resident-day1.190.55–0.75
Weekend hours / resident-day3.74≈ weekday level
Nursing turnover / year52%median 45%
Fines (3-yr window)none

Inspection citations (22 in the current record)

  • Potential for harm · D January 28, 2026 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected February 28, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 28, 2026 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected February 28, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 28, 2026

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected February 28, 2026 · Nutrition and Dietary

  • Potential for harm · D September 11, 2024

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected October 11, 2024 · Resident Rights

  • Potential for harm · D September 11, 2024

    Assess the resident when there is a significant change in condition

    Corrected October 11, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E September 11, 2024

    Ensure each resident receives an accurate assessment.

    Corrected October 11, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 11, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected October 11, 2024 · Quality of Life and Care

  • Potential for harm · E September 11, 2024

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected October 11, 2024 · Pharmacy Service

  • Potential for harm · D September 11, 2024

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected October 11, 2024 · Pharmacy Service

  • Potential for harm · D September 11, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected October 11, 2024 · Pharmacy Service

  • Potential for harm · D September 11, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected October 11, 2024 · Pharmacy Service

  • Potential for harm · D September 11, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected October 11, 2024 · Infection Control

  • Actual harm · G July 8, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 29, 2024 · Quality of Life and Care

  • Potential for harm · D July 8, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected July 29, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 8, 2024 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected July 29, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 8, 2024 · found via complaint

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Corrected July 29, 2024 · Nursing and Physician Services

  • Potential for harm · D February 20, 2024 · found via complaint

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Corrected March 18, 2024 · Administration

  • Potential for harm · D July 12, 2023

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected August 7, 2023 · Quality of Life and Care

  • Potential for harm · D July 12, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 7, 2023 · Quality of Life and Care

  • Potential for harm · D July 12, 2023

    Ensure medication error rates are not 5 percent or greater.

    Corrected August 7, 2023 · Pharmacy Service

  • Potential for harm · F July 12, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 7, 2023 · Nutrition and Dietary

  • Potential for harm · F July 12, 2023

    Provide and implement an infection prevention and control program.

    Corrected August 7, 2023 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525664 · certified since November 12, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.