Guilford Health Care Center
2041 Willow Road · Greensboro, NC · 27406 · 3362729700
110 certified beds For profit - Corporation Chain: Lifeworks Rehab
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.27 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.36 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.27 | 0.55–0.75 |
| Weekend hours / resident-day | 3.14 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (28 in the current record)
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Potential for harm · D March 18, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 18, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 15, 2026 · Resident Rights
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Potential for harm · D March 18, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 15, 2026 · Quality of Life and Care
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Potential for harm · D March 18, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 15, 2026 · Pharmacy Service
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Potential for harm · F March 18, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 15, 2026 · Nutrition and Dietary
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Potential for harm · E April 17, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected May 15, 2025 · Resident Rights
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Potential for harm · D April 17, 2025
Honor the resident's right to manage his or her financial affairs.
Corrected May 22, 2025 · Resident Rights
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Potential for harm · D April 17, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 1, 2025 · Resident Rights
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Potential for harm · D April 17, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected May 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 17, 2025
Ensure each resident receives an accurate assessment.
Corrected May 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 17, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 15, 2025 · Quality of Life and Care
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Potential for harm · D April 17, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 1, 2025 · Quality of Life and Care
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Potential for harm · E April 17, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 1, 2025 · Pharmacy Service
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Potential for harm · F April 17, 2025
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected May 15, 2025 · Nutrition and Dietary
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Potential for harm · D April 17, 2025 · found via complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected May 28, 2024 · Resident Rights
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Potential for harm · D April 17, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 17, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 15, 2025 · Quality of Life and Care
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Potential for harm · D April 17, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected May 15, 2025 · Quality of Life and Care
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Potential for harm · E April 17, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 15, 2025 · Nutrition and Dietary
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Potential for harm · E January 24, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected February 21, 2024 · Resident Rights
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Potential for harm · D January 24, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 21, 2024 · Quality of Life and Care
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Potential for harm · E January 24, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 21, 2024 · Pharmacy Service
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Potential for harm · D January 24, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected February 21, 2024 · Nutrition and Dietary
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Potential for harm · E January 24, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected February 21, 2024 · Nutrition and Dietary
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Potential for harm · F January 24, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 21, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345460 · certified since June 24, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.