Greenhaven Health and Rehabilitation Center
801 Greenhaven Drive · Greensboro, NC · 27406 · 3362928371
120 certified beds For profit - Limited Liability company Chain: Principle Long Term Care
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Federal penalties on record: $123,126 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$123,126 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
71% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.52 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 3.21 | ≈ weekday level |
| Nursing turnover / year | 71% | median 45% |
| Fines (3-yr window) | 1 · $123,126 |
Inspection citations (34 in the current record)
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Immediate jeopardy · J September 4, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 9, 2025 · Quality of Life and Care
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Actual harm · G July 8, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 7, 2025 · Quality of Life and Care
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Potential for harm · D July 8, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected September 4, 2025 · Resident Rights
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Potential for harm · D July 8, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected September 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 8, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 8, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 4, 2025 · Pharmacy Service
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Potential for harm · E July 8, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected September 4, 2025 · Infection Control
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Potential for harm · D July 8, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected September 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 8, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected September 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 8, 2025 · found via complaint
Provide appropriate foot care.
Corrected September 4, 2025 · Quality of Life and Care
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Actual harm · G April 25, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 25, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 14, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected April 11, 2024 · Resident Rights
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Potential for harm · E March 14, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 11, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 14, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected April 11, 2024 · Quality of Life and Care
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Potential for harm · D March 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 11, 2024 · Pharmacy Service
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Potential for harm · E March 14, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 11, 2024 · Administration
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Potential for harm · E March 14, 2024
Implement a program that monitors antibiotic use.
Corrected April 11, 2024 · Infection Control
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Potential for harm · D March 14, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 11, 2024 · Infection Control
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Potential for harm · E March 14, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected April 11, 2024 · Infection Control
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Potential for harm · E March 14, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 11, 2024 · Resident Rights
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Potential for harm · D March 14, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 11, 2024 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · C March 14, 2024 · found via complaint
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected April 11, 2024 · Resident Rights
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Actual harm · G January 13, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 15, 2023 · Resident Rights
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Potential for harm · D January 13, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 15, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 8, 2025 | Fine | $123,126 |
| July 8, 2025 | Payment Denial | 35 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345132 · certified since August 1, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.