Green Valley Care Center
3118 Green Valley Rd · New Albany, IN · 47150 · 8129452341
141 certified beds Government - City/county Chain: Life Care Centers of America
Why this verdict
- Carries CMS’s abuse warning icon.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 3.32 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
-
Potential for harm · D January 9, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 8, 2026 · Quality of Life and Care
-
Potential for harm · D January 9, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected February 8, 2026 · Pharmacy Service
-
Potential for harm · E January 9, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 8, 2026 · Pharmacy Service
-
Potential for harm · F January 9, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 8, 2026 · Nutrition and Dietary
-
Potential for harm · E January 9, 2026
Provide and implement an infection prevention and control program.
Corrected February 8, 2026 · Infection Control
-
Potential for harm · D August 5, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected July 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E June 4, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected June 16, 2025 · Resident Rights
-
Potential for harm · D June 4, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 16, 2025 · Quality of Life and Care
-
Potential for harm · D August 21, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 26, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E July 25, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 14, 2024 · Nutrition and Dietary
-
Potential for harm · D April 30, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected May 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D January 29, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 26, 2024 · Nutrition and Dietary
-
Potential for harm · D October 10, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 8, 2023 · Resident Rights
-
Potential for harm · D October 10, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 8, 2023 · Quality of Life and Care
-
Potential for harm · D October 10, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 8, 2023 · Quality of Life and Care
-
Potential for harm · E October 10, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected November 8, 2023 · Nursing and Physician Services
-
Potential for harm · E October 10, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 27, 2023 · Pharmacy Service
-
Potential for harm · D October 10, 2023
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected November 8, 2023 · Administration
-
Potential for harm · E October 10, 2023
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected November 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G August 21, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 12, 2023 · Pharmacy Service
-
Potential for harm · E August 21, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 30, 2023 · Nutrition and Dietary
-
Potential for harm · D June 29, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 22, 2023 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155070 · certified since April 9, 1968. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.