Green Bay Health Services
1640 Shawano Ave · Green Bay, WI · 54303 · 9204995177
125 certified beds For profit - Corporation Chain: North Shore Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.51 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 3.26 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (29 in the current record)
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Potential for harm · D August 4, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 26, 2025 · Quality of Life and Care
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Potential for harm · E June 18, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 18, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 18, 2025
Respond appropriately to all alleged violations.
Corrected July 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 18, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 14, 2025 · Quality of Life and Care
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Potential for harm · D June 18, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 14, 2025 · Quality of Life and Care
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Potential for harm · D June 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 14, 2025 · Pharmacy Service
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Potential for harm · E June 18, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 14, 2025 · Pharmacy Service
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Potential for harm · D June 18, 2025 · found via complaint
Give the resident's representative the ability to exercise the resident's rights.
Corrected July 14, 2025 · Resident Rights
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Potential for harm · D June 18, 2025 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected July 14, 2025 · Quality of Life and Care
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Potential for harm · E June 18, 2025 · found via complaint
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected July 14, 2025 · Administration
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Potential for harm · D February 20, 2025 · found via complaint
Honor the resident's right to manage his or her financial affairs.
Corrected March 18, 2025 · Resident Rights
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Potential for harm · D February 20, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 18, 2025 · Quality of Life and Care
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Potential for harm · D November 11, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 30, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected June 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 25, 2024 · Quality of Life and Care
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Potential for harm · D May 30, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 25, 2024 · Pharmacy Service
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Potential for harm · D May 30, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 25, 2024 · Pharmacy Service
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Potential for harm · D May 30, 2024
Provide and implement an infection prevention and control program.
Corrected June 25, 2024 · Infection Control
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Potential for harm · D May 30, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 25, 2024 · Quality of Life and Care
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Potential for harm · D April 1, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 1, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 22, 2024 · Pharmacy Service
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No harm found · C April 1, 2024 · found via complaint
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected April 22, 2024 · Administration
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Potential for harm · D April 12, 2023
Ensure each resident receives an accurate assessment.
Corrected May 23, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525342 · certified since December 1, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.