Grande Pointe Healthcare Commu
Three Merit Dr · Richmond Heights, OH · 44143 · 2162619600
176 certified beds For profit - Corporation Chain: Communicare Health
Why this verdict
- Federal penalties on record: $115,577 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$115,577 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.35 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 3.02 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 3 · $137,255 |
Inspection citations (33 in the current record)
-
Potential for harm · D March 3, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
-
Potential for harm · D October 27, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 1, 2025 · Quality of Life and Care
-
Potential for harm · D October 27, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 1, 2025 · Infection Control
-
Potential for harm · D July 10, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 15, 2025 · Quality of Life and Care
-
Potential for harm · D July 10, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 15, 2025 · Quality of Life and Care
-
Potential for harm · E March 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 26, 2025 · Quality of Life and Care
-
Potential for harm · D March 11, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected March 26, 2025 · Quality of Life and Care
-
Potential for harm · F March 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 26, 2025 · Nutrition and Dietary
-
Immediate jeopardy · J December 17, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 17, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 7, 2025 · Resident Rights
-
Potential for harm · F December 17, 2024 · found via complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected January 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · F December 17, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 17, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 17, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 7, 2025 · Quality of Life and Care
-
Potential for harm · E December 17, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 7, 2025 · Nursing and Physician Services
-
Actual harm · G September 30, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 18, 2024 · Quality of Life and Care
-
Potential for harm · D September 30, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 18, 2024 · Quality of Life and Care
-
Potential for harm · D September 30, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected October 18, 2024 · Pharmacy Service
-
Potential for harm · E July 10, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected July 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G June 26, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 17, 2024 · Quality of Life and Care
-
Potential for harm · D June 26, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 17, 2024 · Quality of Life and Care
-
Potential for harm · D June 26, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 17, 2024 · Quality of Life and Care
-
Potential for harm · D June 26, 2024 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 17, 2024 · Quality of Life and Care
-
Potential for harm · D June 26, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 17, 2024 · Pharmacy Service
-
Potential for harm · D May 21, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 31, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 17, 2024 | Fine | $93,152 |
| September 30, 2024 | Fine | $22,425 |
| June 26, 2024 | Fine | $21,678 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366008 · certified since July 11, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.