Grand Manor Nursing & Rehabilitation Center
700 White Plains Road · Bronx, NY · 10473 · 7185188892
240 certified beds For profit - Corporation
Why this verdict
- On the federal Special Focus list of the most persistently poor performers.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $508,344 in fines in the last 24 months.
Red flags
Special Focus Facility
CMS has designated this facility one of the most persistently poor performers in the country — it is under increased inspection and enforcement.
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$508,344 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
Total nurse staffing below 3.0 hours per resident-day
2.77 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: not rated Inspections: not rated Staffing: not rated Quality measures: not rated
| Total nurse hours / resident-day | 2.77 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.58 | 0.55–0.75 |
| Weekend hours / resident-day | 2.37 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 5 · $656,294 |
Inspection citations (61 in the current record)
-
Immediate jeopardy · K February 24, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 23, 2026 · Pharmacy Service
-
Potential for harm · E February 24, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 23, 2026 · Pharmacy Service
-
Potential for harm · E February 24, 2026 · found via complaint
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Corrected April 23, 2026 · Nursing and Physician Services
-
Immediate jeopardy · J December 9, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 23, 2026 · Quality of Life and Care
-
Actual harm · G December 9, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 12, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 9, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 23, 2026 · Resident Rights
-
Potential for harm · D December 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 6, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E December 9, 2025
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected April 23, 2026 · Nursing and Physician Services
-
Potential for harm · F December 9, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Deficient, Provider has plan of correction · Nutrition and Dietary
-
Potential for harm · D December 9, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected February 6, 2026 · Nutrition and Dietary
-
Potential for harm · F December 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 6, 2026 · Nutrition and Dietary
-
Potential for harm · F December 9, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Deficient, Provider has plan of correction · Administration
-
Potential for harm · E December 9, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 6, 2026 · Resident Assessment and Care Planning
-
Potential for harm · F December 9, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Deficient, Provider has plan of correction · Administration
-
Potential for harm · D December 9, 2025
Provide and implement an infection prevention and control program.
Corrected February 6, 2026 · Infection Control
-
Potential for harm · F December 9, 2025
Implement a program that monitors antibiotic use.
Corrected February 6, 2026 · Infection Control
-
Potential for harm · E December 9, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Deficient, Provider has plan of correction · Infection Control
-
Potential for harm · E December 9, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected April 23, 2026 · Infection Control
-
Potential for harm · F December 9, 2025
Keep all essential equipment working safely.
Corrected February 6, 2026 · Environmental
-
Potential for harm · E December 9, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 23, 2026 · Environmental
-
Potential for harm · E December 9, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected February 6, 2026 · Nursing and Physician Services
-
Potential for harm · E December 9, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 6, 2026 · Quality of Life and Care
-
No harm found · C December 9, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected February 6, 2026 · Resident Rights
-
No harm found · C December 9, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected February 6, 2026 · Administration
-
Potential for harm · E May 29, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 9, 2025 | Fine | $25,805 |
| December 9, 2025 | Fine | $190,566 |
| December 9, 2025 | Payment Denial | 93 days |
| November 21, 2024 | Fine | $291,973 |
| November 21, 2024 | Payment Denial | 91 days |
| December 11, 2023 | Fine | $6,351 |
| July 13, 2023 | Fine | $141,599 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335744 · certified since March 10, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.