Grace Pointe Wellness Center
2301 N Oregon St · El Paso, TX · 79902 · 9155328941
154 certified beds For profit - Corporation Chain: Creative Solutions in Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $24,542 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
Red flags
5 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.64 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 3.00 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 2 · $76,770 |
Inspection citations (53 in the current record)
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Potential for harm · E March 12, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 15, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected April 15, 2026 · Resident Rights
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Potential for harm · D March 12, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 15, 2026 · Quality of Life and Care
-
Potential for harm · E March 12, 2026
Ensure the activities program is directed by a qualified professional.
Corrected April 15, 2026 · Quality of Life and Care
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Potential for harm · D March 12, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 15, 2026 · Quality of Life and Care
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Potential for harm · E March 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 15, 2026 · Nutrition and Dietary
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Potential for harm · E March 12, 2026
Keep all essential equipment working safely.
Corrected April 15, 2026 · Environmental
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Potential for harm · D March 12, 2026
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected April 15, 2026 · Environmental
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No harm found · B March 12, 2026
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected April 15, 2026 · Resident Rights
-
Potential for harm · D December 31, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 1, 2026 · Pharmacy Service
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Potential for harm · D December 1, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 2, 2025 · Resident Rights
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Potential for harm · D December 1, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 1, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected December 2, 2025 · Resident Rights
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Potential for harm · E December 1, 2025 · found via complaint
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected December 2, 2025 · Administration
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Potential for harm · D August 5, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 2, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · J April 11, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J April 11, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J April 11, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 11, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 11, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 12, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 12, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected January 24, 2025 · Resident Rights
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Potential for harm · E December 12, 2024
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected January 24, 2025 · Resident Rights
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Potential for harm · E December 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 12, 2024
Provide appropriate foot care.
Corrected January 24, 2025 · Quality of Life and Care
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Potential for harm · E December 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 24, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 11, 2025 | Fine | $24,542 |
| March 5, 2024 | Fine | $52,228 |
| March 5, 2024 | Payment Denial | 39 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675106 · certified since January 15, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.