Good Shepherd Health Center
302 Second Street Ne · Mason City, IA · 50401 · 6414241740
180 certified beds Non profit - Corporation
- Inspection results have improved across recent cycles.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
$87,458 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
71% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.81 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 3.58 | ≈ weekday level |
| Nursing turnover / year | 71% | median 45% |
| Fines (3-yr window) | 1 · $87,458 |
Inspection citations (28 in the current record)
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Potential for harm · D February 24, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 9, 2026 · Quality of Life and Care
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Potential for harm · D February 24, 2026 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected March 9, 2026 · Quality of Life and Care
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Potential for harm · D December 11, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected January 5, 2026 · Resident Rights
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Potential for harm · D December 11, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected June 2, 2025 · Resident Rights
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Potential for harm · E December 11, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 5, 2026 · Resident Rights
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Potential for harm · D December 11, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected January 5, 2026 · Resident Assessment and Care Planning
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Potential for harm · E December 11, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected January 5, 2026 · Administration
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Actual harm · G March 13, 2025 · found via complaint
Provide or arrange emergency care by a doctor 24 hours a day.
Corrected April 3, 2025 · Nursing and Physician Services
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Potential for harm · D March 13, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 3, 2025 · Resident Rights
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Potential for harm · D March 13, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 31, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected November 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 31, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 16, 2024 · Quality of Life and Care
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Potential for harm · D October 31, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected November 16, 2024 · Quality of Life and Care
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Potential for harm · D October 31, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 16, 2024 · Quality of Life and Care
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Potential for harm · D October 31, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected November 16, 2024 · Quality of Life and Care
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Potential for harm · D October 31, 2024
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected November 16, 2024 · Administration
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Potential for harm · D October 31, 2024
Provide and implement an infection prevention and control program.
Corrected November 16, 2024 · Infection Control
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Potential for harm · D September 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 27, 2024 · Quality of Life and Care
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Immediate jeopardy · J August 30, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 17, 2024 · Quality of Life and Care
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Potential for harm · D August 30, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 27, 2024 · Resident Rights
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Potential for harm · E August 30, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected September 27, 2024 · Nursing and Physician Services
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Potential for harm · D November 20, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 20, 2023 · Quality of Life and Care
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Potential for harm · D July 6, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected August 6, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 6, 2023
Ensure each resident receives an accurate assessment.
Corrected August 6, 2023 · Resident Assessment and Care Planning
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Potential for harm · D July 6, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 6, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 30, 2024 | Fine | $87,458 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165072 · certified since January 1, 1968. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.